FAQ
About Our Products
What makes your products different?
Our products are handcrafted in small batches using premium locally sourced Ontario tallow and raw beeswax. We focus on simple, high-quality ingredients rooted in traditional Canadian craftsmanship and farming values. Every product is made with care to nourish and protect skin naturally.
Where do your ingredients come from?
We proudly source our grass-fed tallow and raw beeswax from Ontario farms and local producers whenever possible. Supporting Canadian agriculture and local communities is at the heart of everything we make.
Why use tallow in skincare?
Tallow is rich in vitamins A, D, E, and K and contains fatty acids that closely resemble the natural oils found in human skin. This allows it to absorb deeply and help moisturize, protect, and restore dry or damaged skin without harsh additives.
Why do you use beeswax?
Raw Ontario beeswax helps create a breathable protective barrier on the skin while locking in moisture. It also adds texture and durability to our balms and helps shield skin from harsh Canadian weather conditions.
Are your products handmade?
Yes. Every product is handmade in small batches to ensure freshness, consistency, and quality.
Are your products made in Canada?
Absolutely. Our products are proudly made in Ontario, Canada using locally sourced ingredients.
Skin & Body Care
What can your balms be used for?
Our balms are designed for everyday skin care and can help moisturize:
- Dry or cracked hands
- Rough elbows and heels
- Chapped skin
- Face and body
- Cuticles
- Areas exposed to harsh weather
Can I use your products on sensitive skin?
Our formulas are made with minimal, natural ingredients and are generally suitable for sensitive skin. However, we always recommend performing a small patch test before full use.
Are your products greasy?
Our products are rich and nourishing, but designed to absorb well into the skin. A little goes a long way.
How often should I apply the balm?
Apply as needed throughout the day, especially after washing hands, exposure to cold weather, or before bed for overnight hydration.
Lip Care
What makes your lip balm effective?
Our lip balms combine nutrient-rich tallow with protective beeswax to deeply moisturize and help protect lips from dryness and cracking.
Is your lip balm good for Canadian winters?
Yes. Our formulas are especially popular during dry winter months because they help protect lips against cold wind and dry indoor air.
Are your lip balms scented?
Some varieties may contain essential oils for a subtle natural scent, while others may be unscented. Check individual product descriptions for details.
Beard Care
What does beard butter do?
Beard butter helps soften facial hair while moisturizing the skin underneath. It can help reduce itchiness, dryness, and beard dandruff while keeping your beard looking healthy and well-groomed.
Will beard butter make my beard oily?
When used in small amounts, beard butter should absorb naturally and leave your beard soft without feeling overly greasy.
How do I use beard butter?
Rub a small amount between your palms and work it evenly through your beard, focusing on both the hair and the skin underneath.
Tattoo Aftercare
Can your products be used for tattoo aftercare?
Yes. Our tattoo balm is designed to help moisturize and soothe healing skin while supporting the natural recovery process.
When should I start using tattoo balm?
Follow your tattoo artist’s aftercare instructions first. In general, tattoo balm is often applied once the tattoo has been cleaned and begins the healing process.
Will tattoo balm help keep tattoos looking vibrant?
Keeping tattooed skin moisturized can help support healthy-looking skin and maintain the appearance of your tattoo over time.
Are your tattoo products heavily scented?
We keep our tattoo aftercare products simple and gentle. Many customers prefer lighter or unscented options during healing.
Ingredients & Safety
Do your products contain artificial fragrances?
We avoid unnecessary synthetic ingredients whenever possible. Any scents typically come from essential oils or natural ingredients.
Are your products all-natural?
We prioritize simple, natural ingredients with a focus on traditional formulations and locally sourced materials.
Do your products contain preservatives?
Our anhydrous (water-free) products generally do not require synthetic preservatives. Proper storage helps maintain freshness.
How should I store my products?
Store products in a cool, dry place away from direct sunlight and excessive heat.
How long do your products last?
Most products are best used within 12 months after opening.
Orders & Shipping
Do you ship across Canada?
Yes. We proudly ship our products across Canada.
Do you offer local pickup?
Depending on your location and availability, local pickup options may be available.
Do you offer wholesale or collaborations?
Yes. We welcome inquiries from retailers, barbershops, tattoo studios, and other Canadian businesses interested in carrying our products. Please contact us if you are interested in working together.
Our Philosophy
Why focus on locally sourced Ontario ingredients?
We believe quality starts at the source. By partnering with Ontario farmers and local producers, we create products that reflect Canadian craftsmanship, support local agriculture, and reduce unnecessary supply chains.
What does “small batch” mean?
Small batch production allows us to maintain better quality control, freshness, and attention to detail in every product we make.
What inspired your brand?
Our brand was inspired by traditional skincare methods, Canadian farming heritage, and a desire to create simple, effective products using trusted local ingredients.